The Lectronz F.A.Q.

A. What is Lectonz?

Lectronz is a marketplace for electronic enthusiasts focusing on the open-hardware and DIY electronics community. Lectronz is like an "Etsy for electronics" or a better version of Tindie.

Learn more

B. Buying on Lectronz

What payment methods do you accept?

Lectronz relies on Stripe for payment processing. As such we accept almost all payment methods supported by Stripe, including global payment methods such as Visa, Mastercard, Google Pay and Apple Pay. We also accept regional payment methods, such as Klarna, Giropay, EPS, iDEAL, etc.

Does lectronz accept PayPal?

No, we currently do not support PayPal.

How come I got notified that a product was back in stock, only to discover it was not?

When a product is out of stock, buyers can leave their email on a waitlist to be notified when it is back in stock. As soon as the product is back in stock, all potential buyers on the waitlist are notified.

However, some products are in such great demand that when some buyers react to the email notification, the product is already sold out again!

C. Selling on Lectronz

How do I sell a product on Lectronz?

Just create an account and open a store.

learn more.

How does Lectronz handle sales taxes or VAT?

When you sell on Lectronz, you can configure your store to calculate applicable taxes based on the buyer's location. For example, a business based in Germany will likely configure its store to add a 19% tax on sales to customers in Germany as required by law. That German business will then collect and declare this tax monthly with the local tax authority.

Sellers are responsible for reporting all collected taxes to their local tax authorities. There is one exception to this requirement: when a non-European seller uses our IOSS scheme to sell a product to a customer in the EU. In that case only, Lectronz will collect and report the taxes on behalf of the seller.

learn more about taxes.

For non-EU sellers: What is IOSS, and how does it help me sell to EU customers?

VAT (taxes) is collected on all orders shipped to EU customers. By default, this tax is collected when the package passes through customs, and also results in additional processing fees and delays for customers.

IOSS is an EU system that simplifies VAT for goods valued up to €150 shipped from outside the EU to EU buyers. It lets VAT be collected at checkout, avoiding delays and surprise fees at delivery.

How It Works with Our Marketplace:

  • We handle IOSS for you – no need for your own registration.
  • VAT is included at checkout – customers know the full cost.
  • Faster customs clearance – since VAT is prepaid.
  • No extra paperwork – we manage reporting and compliance.

Key benefits:

  • Access the entire EU market.
  • No hidden charges for buyers.
  • Easy, compliant cross-border sales.

Sellers can enable or disable this feature as they wish.

Note: IOSS applies only to orders shipped to the EU and valued at €150 or less.

D. Getting support

A question about an order

If you have a question or problem with a particular order, please go to the order page and click “Send a message to the seller.”

If the seller does not respond within a few days, contact support, and we will help you sort it out.

A question about a product

If you have a question about a particular product, go to the product page and click on the "Message Seller" button to contact the seller.

Reporting an issue

If you find a bug on Lectronz or spot a problem with our website or even a product that is sold, you have four options to contact us:

  1. If you are logged in, click on your profile icon at the top of the page and then select "report an issue".
  2. You can send an email to support
  3. You can hop on our Discord server, listed in the footer of this page.
  4. For something more technical, you can create an issue on our GitHub repository.

Request a new feature

Lectronz has been growing thanks to the support of a community of hardware enthusiasts, which provided plenty of feedback and ideas for our platform.

If you have an idea or feature request:

E. Managing your store on Lectronz

Can I import my products from Tindie to Lectronz?

If you already have a store on Tindie, you can view and import your existing products into Lectronz in just a few clicks.

What native HTML does the markdown editor accept for product descriptions?

For security reasons native HTML is filtered in our markdown editor.

Allowed HTML Elements

Layout and Structure

  • div, span, p - Basic containers and text blocks
  • section, article, aside, header, footer, nav - Semantic HTML5 elements

Headings and Text Formatting

  • h1, h2, h3, h4, h5, h6 - All heading levels
  • blockquote - Quote blocks
  • strong, b, em, i, u, s, strike, del, ins - Text emphasis and modifications

Lists and Tables

  • ul, ol, li - Unordered and ordered lists
  • dl, dt, dd - Definition lists
  • table, thead, tbody, tfoot, tr, td, th - Complete table structure

Media and Links

  • a - Links (with protocol restrictions)
  • img - Images (with protocol restrictions)
  • br, hr - Line breaks and horizontal rules

Code and Technical Content

  • code, pre, kbd, samp, var - Code formatting and technical text

Allowed Attributes

Universal Attributes

  • class - CSS class names (allowed on all elements)
  • id - Element identifiers (allowed on all elements)

Link-Specific Attributes

  • href - Link destinations (protocol-restricted)
  • title - Link tooltips

Image-Specific Attributes

  • src - Image sources (protocol-restricted)
  • alt - Alternative text for accessibility
  • title - Image tooltips
  • width, height - Image dimensions

Allowed URL Schemes

  • Links (href): http, https, mailto
  • Images (src): http, https